Flowers, et. al v. Twilio, Inc.

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Welcome to the Flowers, et al. v. Twilio, Inc. Settlement Website

SUPERIOR COURT OF THE STATE OF CALIFORNIA, COUNTY OF ALAMEDA

Case No. RG16-804363

IF, WHILE IN CALIFORNIA, YOU MADE OR RECEIVED A PHONE CALL
OR TEXT MESSAGE RELATED TO HANDY OR HOMEJOY OR A
TEXT MESSAGE RELATED TO TRULIA THAT WAS RECORDED BY TWILIO,
YOU MAY BE ENTITLED TO A PAYMENT FROM A CLASS ACTION SETTLEMENT.

A settlement has been reached in a class action lawsuit against Twilio Inc., a cloud communications service provider.  The class action lawsuit alleges that Twilio recorded phone calls and text messages for its customers Handy Technologies, Inc. (“Handy”) and Homejoy, Inc. (“Homejoy”) and text messages for its customer Trulia, LLC (“Trulia”), without the consent of all parties to those communications in violation of California privacy law.  Twilio denies it violated any law, but has agreed to settle the claims against it.

You are included in the class if, while in California, you either:

Persons included in the Settlement will be eligible to receive a portion of the Settlement Fund based on whether their recorded communication(s) involved a phone call or only text messages.  Note that certain persons are excluded from the Settlement Class, as further described in the Notice, Question 5 or FAQ 5.  Twilio has also agreed that, for a period of two (2) years following entry of Judgment, it will update its Acceptable Use Policy to specify that its customers must secure all legally required consents prior to using Twilio’s services to record communications.

Read this Notice carefully.  Information from the Notice is also available in the Frequently Asked Questions section of this site.

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT

DO NOTHING

You will automatically receive your share of the Settlement if the Settlement Administrator has your correct mailing address.

EXCLUDE YOURSELF BY APRIL 30, 2019

You will receive no benefits, but you will retain any rights you currently have to sue the Released Parties about the claims in this case.  The deadline for exclusion is April 30, 2019.

OBJECT BY APRIL 30, 2019

Write to the Court explaining why you don’t like the Settlement.  The Court has no power to change the Settlement.  The Court can only approve or disapprove of it in its entirety. The deadline for objecting is April 30, 2019.

GO TO THE HEARING

Ask to speak in Court about your opinion of the Settlement.

Your rights and options - and the deadlines to exercise them - are explained in this Notice.